ntl:home sucks because....

• Phone: If your phone breaks on a weekend, there is no one you can call to get it fixed. Customer service (if you can get through) is only available Monday to Friday.
   
• Phone: There is a 5p connection charge on all calls (Leeds area), this makes it more expensive than the BT's equivalent service.
   
• Broadband: Upload speeds are slower then ADSL. (This is one of my major gripes. Welcome to the 21st century! Now, this video conferencing lark, how's that going to work with a piss-poor 128k upload channel?)
   
• Broadband: Download speeds are better in most cases when compared to ADSL from BT *provided* NTL's crappy web caches are working.
   
• Broadband: Email. Jesus... Where are your mail servers located? The Moon?
   
• Broadband: NNTP, posting an article requires divine intervention in most cases.
   
• Broadband: If you have lots of TCP connections open then the set top box will hang requiring a hard restart. Even the new Samsung boxes are affected. So if you want to get the latest Fedora via Bittorrent - you're screwed.
   
• TV: Digital TV interactive services will 90% of the time crash the box, even the new Samsung ones. The only good thing is that the Samsung ones crash quicker so you can save a bit of time there wondering if you should reboot it or not.
   
• NTL: If you've been a customer for years they'll do everything to screw every last pence out of you. Itemised phone billing is a quid, no service is cheaper then BT or SKY, no discount or special offers to existing customers.
   
• ntl:home offer new customers lots of sweet deals - while ignoring their most important business assets of all...
   
• NTL's engineers are really very good but they're as rare as hen's teeth now the managers have made them redundant.

Thinking about joining ntl:home?
 

• You're mad.
• You're insane.
• You've lost your marbles.

WORST OF ALL.....

• ntl:home makes BT look good.